Business travel can be a pain at the best of times. The last thing a busy executive wants is to be left standing at the empty kerb of an airport, trying to figure out what has happened to their transport. Before Car Australia was formed, we heard a deluge of stories about the unreliability of traditional car hire services, and the desire for a dependable alternative that doesn’t break the bank. So in 1994, we formed the company with a mission to move business executives around cities in comfortable, modern vehicles, and a promise to never leave our passengers stranded.
Our company is a part of Equity Transport Group, which owns Australia’s largest chauffeur service company—Hughes. In order to create a more efficient and affordable service, Equity Transport Group recently merged its other car hire companies into Car Australia, including CitiCar, SmartCar, EzyCar, Limousines.com.au, and Adelaide Impressions. Hughes (and Equity Transport Group) is a 116-year old company with a vast and established infrastructure, including thousands of premium vehicles, veteran drivers, and the latest software technology that handles bookings, vehicle tracking, and traffic monitoring. Access to this infrastructure has been key in creating an exceptional customer experience for Car Australia, allowing us to offer a reliable and affordable service to our growing list of business customers.
We have offices in every major city in Australia, providing transport services for each of them, including Sydney, Melbourne, Brisbane (and the Gold Coast), Perth and Adelaide. Our company is made up of skilled customer service and operational teams, and chauffeurs with decades of collective experience. Most of our trips are for airports, but we also regularly complete trips within the city.
Our chauffeurs are long-term locals, well-versed in the nuances of their local airport, as well as the best routes, shortcuts and traffic hotspots throughout their city. We’re aware how much of a difference a good chauffeur makes to a journey, so we’ve created a thorough hiring process to examine their experience, skill, and sociability. Every one of our 120 chauffeurs are experienced professionals who you can depend on, and if you find someone whose company you especially enjoyed, you can request to use them again for another trip.
One of the appeals of other car hire services is the ability to easily book and track the transport, which we knew we had to reproduce for Car Australia.
We developed tools that enable our vehicles to be quickly and easily booked online, and the latest SMS and GPS technology for you to track your vehicle and stay informed for every part of the journey, from pick to drop-off.
We know that business executives like to travel in comfort, so we’ve chosen a fleet of premium vehicles that are modern, relaxing, and satisfying to ride in. If a private limousine is a little out of your price range, but you still want to travel in a vehicle that is comfortable and modern, our service is perfect for you. Whether you’re travelling alone or as a large group, we have a range of vehicle sizes to suit, including Hyundai Genesis and Toyota Camry sedans, Audi Q7 SUVs, and Mercedes V Class people movers.
We’re conscious of doing our bit for the environment, and have recently added a number of environmentally-friendly vehicles to our fleet, which now sits at 100 cars, extending to 1000 if we need to call on the support of Equity Transport Group’s sprawling fleet.